We collect information you provide when creating an account, including your name, email address, and role (parent or tutor). Tutors also provide qualifications, subjects, and availability. Parents may provide information about their children for matching purposes.
We use your information to provide and improve TutorConnect's services, including matching tutors with families, processing payments, facilitating video sessions, and sending service-related communications.
We share limited profile information between tutors and parents to facilitate the matching and booking process. Payment processing is handled by Stripe. We do not sell your personal data to third parties.
Video sessions may be recorded with consent for quality and safeguarding purposes. Recordings are stored securely and accessible only to authorised parties.
We implement industry-standard security measures including encryption in transit and at rest, secure authentication, and regular security audits to protect your data.
You may request access to, correction of, or deletion of your personal data at any time by contacting us. You may also withdraw consent for optional data processing.
For privacy-related enquiries, please contact us at privacy@tutorconnect.com.
Last updated: March 2026